Service Request Ticket - # 64864

Service Request Information

CONTACT Name Burnham, Debby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2017 09:26 AM
Department Bookstore Phone 88641
Location Email burnhamd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150521[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 6500/DN Color Printer
Serial No. yxe154608 Location PDR

Model 6500/DN Hostname bookman.wou.edu
Notes 600dpi x 600dpi (B&W), 600dpi x 600dpi (color), 24ppm (B&W), 24ppm (color), 250sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 768MB Maximum RAM, 1 Year Warranty; IP Address:140.211.118.56 Ink/Toner Refill Xerox Black High Capacity Toner #106R01597, Xerox Cyan Standard Toner #106R01591, Xerox Magenta Standard Toner #106R01592, and Xerox Yellow Standard Toner #106R01593

Wired NIC 9C:93:4E:71:6C:95

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 13, 2017 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 13, 2017 11:35 AM 
They were trying to print card stock when the 
printer was set to plain. Switched it and it 
started working.
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Shandelle Plasker Sep 13, 2017 09:26 AM 
Printer says there is know paper when there is 
paper.
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