Service Request Ticket - # 64869

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2017 11:09 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130526[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WFBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; TRANSFER TO W#20160947 DEC2017 SR65971 [transfer from W#20090524- Adobe InDesign CS4 from P0074238,

Wired NIC F8:B1:56:C6:0D:AC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 13, 2017 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 13, 2017 01:54 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Sep 13, 2017 01:54 PM 
works now. she will let us know if it stops
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Peter Puettmann Sep 13, 2017 12:26 PM 
call after 1pm when shes back from lunch
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Brighton Bohnenkamp Sep 13, 2017 11:09 AM 
Angies computer won't shut off through the start 
menu, she has to hit the button on the tower to 
get it to shut off.
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