Service Request Ticket - # 64896

Service Request Information

CONTACT Name Freedman, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2017 08:51 AM
Department The Research Institute Phone 89280
Location Email freedmanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070973[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. 7lzdbg1 Location Dawn Brown, MIA 6/15/23

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Windows XP Pro Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0065983

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:7B:C4:23

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Entered by Date Memo
Brighton Bohnenkamp Sep 14, 2017 04:34 PM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Sep 14, 2017 04:34 PM 
charger returned
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Kyle Arthenayake Sep 14, 2017 08:51 AM 
Obtaining a PC laptop charger for the day
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