Service Request Ticket - # 64901

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2017 01:45 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY205000 Location PDR

Model CB516A Hostname geometry.wou.edu
Notes duplexing, 2nd 500 sheet tray IP:140.211.78.38 Ink/Toner Refill

Wired NIC 00:1E:0B:17:E2:D1

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 18, 2017 02:48 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker Sep 18, 2017 02:48 PM 
She says it is working better now but will email 
me if it acts up again.
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Shandelle Plasker Sep 15, 2017 11:16 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Sep 15, 2017 11:14 AM 
Went down to look at this but no one was around 
and the door was locked.

Emailed her to see when a good time would be to 
come back out.
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Brighton Bohnenkamp Sep 14, 2017 01:45 PM 
Printer in MNB 116 is not printing clear and 
smudging, she thinks it might need to be cleaned
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