Service Request Ticket - # 64904

Service Request Information

CONTACT Name Manning, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2017 02:30 PM
Department Athletics Phone 88516
Location Email manningj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110267[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5, Intel Core i3,dual 3.1GHz, #Z0MM
Serial No. D25GF00HDKLH Location PDR 2023 Giveaway

CPU Unknown


OS Unknown Software MAC OS 10.7 Lion(downgrade to 10.6), Microsoft Office 2011 std for MAC from P0082111

Wired NIC C8:2A:14:5B:14:34


Wireless NIC 44:2A:60:DE:F3:64

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 14, 2017 03:27 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Sep 14, 2017 02:44 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Sep 14, 2017 02:31 PM 
HWC 129
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Brighton Bohnenkamp Sep 14, 2017 02:30 PM 
Josh had his computer re imaged and needs help 
recovering files from his h drive and downloading 
thunderbird
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