Service Request Ticket - # 64905

Service Request Information

CONTACT Name Cote, Ben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2017 02:52 PM
Department Mathematics Phone 89239
Location Email coteb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160351[Edit Inv] (opens in a new window) Bldg/Room RWEC 220
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25S90N9GG7D Location Jennifer Keen

CPU Intel Core i5(2.8GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2016005511; LUDWIG request MOVE of license from Gournaris to Peet: Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2019009793 ORDER11556;

Wired NIC A8:60:B6:06:B0:25


Wireless NIC 28:F0:76:56:A1:92


Bluetooth NIC 28:F0:76:56:A1:93

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Sep 15, 2017 08:09 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 15, 2017 08:09 AM 
We delivered his new setup and got his printers setup.
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Bradley Karkanen Sep 14, 2017 02:53 PM 
Task reassigned to Bradley Karkanen.
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Natalie Plasker Sep 14, 2017 02:52 PM 
when he tries to print to the new department
copier, it prints out a page with a lot of writing
that was not what he printed.
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