Service Request Ticket - # 64906

Service Request Information

CONTACT Name Freeborn, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2017 02:54 PM
Department Campus Public Safety Phone 88267
Location Email freebornl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141213[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GD6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GD6LV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:63:A9

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 14, 2017 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 14, 2017 03:00 PM 
Task reassigned to Erika Enriquez.
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Natalie Plasker Sep 14, 2017 02:54 PM 
when she is trying to print something it says that
the printer is ready but immediately after she
pushes print it comes back say that there is a
problem. She tried restarting the printer but is
still having this issue.
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