Service Request Ticket - # 64910

Service Request Information

CONTACT Name Raja, Zubair   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2017 04:29 PM
Department Business/Economics Division Phone 88350
Location Email rajaz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161093[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C2QL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. C2QL2H2 Location PDR

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Addt'l SEPT2017 SR64910: Thomson Reuters Endnote X8 P0105157; Academic EViews 10 Enterprise Ed VISA2017006618; Stata/SE 15 Single­user VISA2017006617;

Wired NIC D4:81:D7:D6:68:F4


Wireless NIC 00:28:F8:FD:FE:71

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 15, 2017 11:51 AM 
****************************************************
Please update in AD
****************************************************
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Gino Salazar Sep 15, 2017 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Sep 15, 2017 11:49 AM 
All set up and good to go!
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Shina Oladiti Sep 15, 2017 09:58 AM 
Prepped and ready for delivery. 

Additional software are installed and licensed.
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Shina Oladiti Sep 15, 2017 09:57 AM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Sep 15, 2017 09:48 AM 
Please have this done between 11-12pm. He prefers
around 11am.
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Shina Oladiti Sep 15, 2017 08:25 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Sep 14, 2017 05:02 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 14, 2017 05:02 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 14, 2017 05:01 PM 
Priority changed from (2) High Priority to (3) Priority.
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Tricia Flaherty Sep 14, 2017 05:01 PM 
Priority changed from (2) High Priority to (3) Priority.
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Tricia Flaherty Sep 14, 2017 05:01 PM 
Please show him how to access.  ARCGIS available via 
WOUVDI https://wouvdi.wou.edu/
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Tricia Flaherty Sep 14, 2017 04:56 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 14, 2017 04:56 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 14, 2017 04:56 PM 
I made this a High Prioirty task because even though this 
guy made last minute changes and additions to his setup 
he has been complaining to even Heather Mercer in HR 
that he doesn't have his station yet... The sooner we can 
get it out the door the better before he gets more 
demanding.
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Tricia Flaherty Sep 14, 2017 04:49 PM 
All this equipment is on top of inventory counter in ITC008 
with NEW Equip Setup form
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Tricia Flaherty Sep 14, 2017 04:34 PM 
Additonal Software:
Thomson Reuters Endnote X8 P0105157 found at 
T:\Endnote\ENDNOTEX8
Stata/SE 15 Single­user perpetual License 
VISA2017006617
found at T:\Stata\STATA_15
Academic EViews 10 Enterprise Edition Single­User WIN 
ONLY  
found at T:\EViews\EViews10EnterpriseEdition
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Tricia Flaherty Sep 14, 2017 04:29 PM 
This is a NEW HIRE setup of a PC laptop W#20161093[Edit Inv], 27 
inch monitor W#20170226[Edit Inv], Dell Dock W#20170250[Edit Inv], 
Logitech wireless M525 mouse to go to Business/Econ new 
hire Zubair Raja in West House110
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