Service Request Ticket - # 64940

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2017 08:53 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080844[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
Serial No. SCNDY349642 Location PDR

Model CB156A Hostname regcounter.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer Printer Maint: HP LaserJet P4515X Maintenance Kit #CB338A from P0093476 SR53190, HP LJ P4515x Maintenance Kit on EXCHANGE #CB388A from P0098229 SR57328 IP:140.211.117.37 Ink/Toner Refill

Wired NIC 00:21:5A:7F:75:F9

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 21, 2017 03:40 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Sep 21, 2017 03:40 PM 
Installed maintenance kit. Prints are coming out 
great now.
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Shandelle Plasker Sep 18, 2017 02:48 PM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Sep 18, 2017 02:48 PM 
This machine needs a new maintenance kit. The 
transfer roller is completely warned out and 
holding lots of toner on it.

I have ordered the maintenance kit.
Order number:10074
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Kyle Arthenayake Sep 18, 2017 08:53 AM 
putting lines through transcript stock paper all
the way across the page, and in three to four
different spots
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