Service Request Ticket - # 64955

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2017 02:18 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090761[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6MLZTL1 Description Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
Serial No. 6MLZTL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, Microsoft Office PRO Plus 2007 Win from P0073528,Adobe PhotoShop Extended CS4 Win from P0073528, EndNote X5 for WIN from P0081632, Adobe Design Premium CS5.5 WIN from P0082026

Wired NIC 00:26:B9:80:47:95

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 21, 2017 08:01 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Peter Puettmann Sep 21, 2017 08:01 AM 
***THIS IS AN EMAIL***

Hi Pete - let's hold off a bit on that task.  I've
got other fish to fry with class getting started.
 For now, let's close the service request, and
I'll get back to it in a week or so, once I have
time to deal with it.

Thanks for getting the Adobe Acrobat updated /
running on the other machine.  Works great.

s.t.
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Peter Puettmann Sep 20, 2017 09:06 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Peter Puettmann Sep 19, 2017 02:19 PM 
left vm
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Peter Puettmann Sep 19, 2017 08:03 AM 
will meet with him today to discuss pulling the
hard drive
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Peter Puettmann Sep 18, 2017 05:03 PM 
got him acrobat pro. Not exactly sure what wrong
with the 960
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Peter Puettmann Sep 18, 2017 02:26 PM 
Task reassigned to Peter Puettmann.
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Kyle Arthenayake Sep 18, 2017 02:18 PM 
20130454- lost adobe acrobat 
20090761- power supply went out on it

NS 210
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