Service Request Ticket - # 64970

Service Request Information

CONTACT Name Glascock, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2017 11:56 AM
Department The Research Institute Phone 88379
Location Email glascockt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170222[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 8QFNFH2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 8QFNFH2 Location Parts Pile Keyboard is broke

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC A4:4C:C8:22:15:01


Wireless NIC CC:2F:71:C4:64:B8


Bluetooth NIC CC:2F:71:C4:64:BC

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 25, 2017 10:05 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Sep 21, 2017 08:16 AM 
Task reassigned to Yumin Chen.
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Shina Oladiti Sep 20, 2017 09:40 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Sep 20, 2017 09:21 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Sep 20, 2017 09:18 AM 
Hi Adeshina,

I have transferred important documents to the H:
drive.  My availability is as follows: this
morning until 1pm.  Tomorrow, I can be available
from 8am-noon and again after 2pm.  Friday, I am
available again from 8am-noon and then again after
3pm.

Thank you,
Tim
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Shina Oladiti Sep 20, 2017 08:52 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Sep 20, 2017 08:52 AM 
Sent an email for availability.
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Shina Oladiti Sep 20, 2017 08:50 AM 
*******************************
Update in AD
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Shina Oladiti Sep 20, 2017 08:50 AM 
Prepped and ready for delivery. It is back on the
inventory counter.
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Yumin Chen Sep 19, 2017 02:45 PM 
Setting up on my desk.
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Emily Griner Sep 19, 2017 11:56 AM 
NEW EQUIP SETUP: Dell laptop W#20170222[Edit Inv] with monitor 
W#20170223[Edit Inv] and dock W#20170243[Edit Inv] to new hire Tim 
Glascock in Todd 229. Keyboard and USB included. Placed 
on inventory counter.
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