Service Request Ticket - # 64987

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2017 01:33 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160926[Edit Inv] (opens in a new window) Bldg/Room TODD 316
Service Tag 5LRQKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 5LRQKH2 Location Conference Room/Whiteboard Station

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER: ActivInspire Personal Edition for use with Promethean ActivBoard(20101234)-transferred to a loaner on SR63614 W#20100255 recently from orig. comp20101235)

Wired NIC 50:9A:4C:40:4E:7D

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 20, 2017 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Sep 20, 2017 10:48 AM 
the batteries in the mice needed to be changed so 
i did that
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Bradley Karkanen Sep 19, 2017 01:54 PM 
Task reassigned to Ryp Ring.
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Bradley Karkanen Sep 19, 2017 01:54 PM 
Let us know if this is something we need to do.
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Kyle Arthenayake Sep 19, 2017 01:33 PM 
Hello~ We recently got a new computer for Todd
316, #20160926[Edit Inv].

However, the mouse does not work anymore (maybe
needs a new battery, but we can't open it to
replace) and it also needs a USB. That is what was
reported to me.

Would someone be able to come over and remedy the
issue?
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