Service Request Ticket - # 65004

Service Request Information

CONTACT Name Alapai, Ikaika   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2017 11:07 AM
Department The Research Institute Phone 89227
Location Email alapaii@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110590[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 3GWTKS1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084199 installed as Office 2007

Wired NIC 18:03:73:4C:61:04

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 20, 2017 01:00 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 20, 2017 01:00 PM 
Done! The PC is out of date with everything. Run
windows updates, java, flash-player, silverlight,
and shockwave.
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Shina Oladiti Sep 20, 2017 11:11 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Sep 20, 2017 11:07 AM 
Computer in maskee staff room is having issues in 
excel. It won't save any data they input and says 
"product activation failed" in red at the top of 
the page
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