Service Request Ticket - # 65011

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2017 01:52 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130550[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334GDV30 Location Loaner Shelf

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software

Wired NIC 68:5B:35:B2:81:0D


Wireless NIC 60:03:08:EB:DE:90


Bluetooth NIC 60:03:08:EB:DE:91

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 25, 2017 04:59 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Oct 11, 2017 04:55 PM 
Gino tested it and it wouldn't boot.
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Bradley Karkanen Oct 02, 2017 08:14 AM 
The loaner is on my desk swapped the ram need to do 
further testing
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Megan Thibeault Sep 26, 2017 07:32 AM 
is this the one that had a machine go to apple?
She got her laptop back
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Kyle Arthenayake Sep 20, 2017 01:52 PM 
Laptop to dana schowalter is having issues. It
shuts down randomly and makes random noises.
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