Service Request Ticket - # 65023

Service Request Information

CONTACT Name Peralta Cortez, Rosario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2017 09:41 AM
Department Writing Center Phone 88640
Location Email cortezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131021[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR20PF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CD:D4:CC


Wireless NIC 88:63:DF:8C:12:19


Bluetooth NIC 88:63:DF:8C:12:1A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2017 10:18 AM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Sep 21, 2017 10:18 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 21, 2017 10:18 AM 
Task reassigned to UCS Tech.
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Erika Enriquez Sep 21, 2017 09:58 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 21, 2017 09:41 AM 
The wireless mouse in apsc 301 keeps disconnecting 
while they're using it
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