Service Request Ticket - # 65024

Service Request Information

CONTACT Name Grover, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2017 09:59 AM
Department Student Health & Counseling Center Phone 88850
Location Email groverj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130694[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4KPNL02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4KPNL02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093877

Wired NIC 34:17:EB:9A:48:DC

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Sep 21, 2017 10:09 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Sep 21, 2017 10:09 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Sep 21, 2017 10:09 AM 
nvm her desk isnt ready to go
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Shina Oladiti Sep 21, 2017 10:03 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Sep 21, 2017 09:59 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Megan Thibeault Sep 21, 2017 09:59 AM 
the station needs setup, lunch from 1-2pm
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