Service Request Ticket - # 65027

Service Request Information

CONTACT Name Elliot, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2017 10:17 AM
Department Capital Planning & Construction Phone 89363
Location Email elliotm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160934[Edit Inv] (opens in a new window) Bldg/Room TODD 137
Service Tag 15B4LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15B4LH2 Location Elesei Kalugin 2 WKS 10/17

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; Microsoft Project Standard 2016 P0105311 SEPT2017 SR#65027 ; Graphisoft ARCHICAD v21 WIN P0105320 SEPT2017 SR65027; Bluebeam Revu Standard 2018 perpetual VIA2018008960 SR#71709 MAY2019;

Wired NIC 50:9A:4C:46:0A:BB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 21, 2017 12:17 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 21, 2017 12:17 PM 
Additional software installed for both Donna and
Mike. They are both working fine.
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Megan Thibeault Sep 21, 2017 10:31 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Sep 21, 2017 10:29 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Sep 21, 2017 10:24 AM 
Please note I included Donna's ARCHICAD install in this SR 
as well but you will need to contact her separately when you 
go to install for her.
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Tricia Flaherty Sep 21, 2017 10:23 AM 
Mike Elliot will also get a new version of Microsoft Project 
2016 installed on his desktop PC W#20160934[Edit Inv] which 
installer and Serial key can be found here: 
T:\Microsoft\Project\ProjectStandard2016
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Tricia Flaherty Sep 21, 2017 10:17 AM 
Mike Elliot will get the following software installed on PC Desktop W#20160934[Edit Inv] 
Donna Litchfield in Planning Office will need the same software on her station PC Desktop 
W#20141187[Edit Inv]
Graphisoft  ARCHICAD v21 WIN P0105320 T:\GraphiSoft_ARCHICAD
Please follow the licensing instructions in the text file as this is software key based and will need user 
to sign in to license manager with a Graphisoft ID  they have already created.
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