Service Request Ticket - # 65029

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2017 11:11 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020648[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4200DTN
Serial No. SCNDX200018 Location PDR

Model Q2428A Hostname hl117-laser.wou.edu
Notes duplexing, 3rd tray, maintenance kit from P0063238 10-2007; maintenance kit from P0099634 SR58886 DEC 2015, Maint Kit P0105393 OCT2017 SR65029; IP:140.211.112.137 Ink/Toner Refill

Wired NIC 00:01:E6:9F:EE:3C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 03, 2017 01:47 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Oct 03, 2017 01:47 PM 
Installed new maintenance kit. Did not fix the 
issue. It to old to put any more money into this 
machine. They will contact us if they want to 
replace it.
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Shandelle Plasker Sep 25, 2017 10:17 AM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Sep 25, 2017 10:17 AM 
This printer needs a maintenance kit.

I have put in a purchase request for this.

Order#: 10126
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Brighton Bohnenkamp Sep 21, 2017 11:11 AM 
printer in HL 117 is streaking and not printing 
completely on the right side
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