Service Request Ticket - # 65032

Service Request Information

CONTACT Name Schowalter, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2017 11:36 AM
Department Humanities Division Phone 89240
Location Email schowalterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B6DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CC:90:AF


Wireless NIC C0:CE:CD:EA:4B:CB


Bluetooth NIC C0:CE:CD:EA:4B:CC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2017 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 21, 2017 11:38 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 21, 2017 11:36 AM 
Dana just got her computer back and needs to have 
a couple printers added to it. She also mentioned 
she might need admin rights
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