Service Request Ticket - # 65041

Service Request Information

CONTACT Name Habermann, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2017 01:25 PM
Department Student Engagement Phone 88659
Location Email habermam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101042[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. D5ZMFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0080043 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D8:E4:CC

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 22, 2017 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 21, 2017 02:19 PM 
Task reassigned to Erika Enriquez.
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Yumin Chen Sep 21, 2017 02:15 PM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Sep 21, 2017 01:25 PM 
Glitchy computer,
Screen looks unidentifiable, cant really see anything
tried restarting the computer.
Can not see the monitor, flashing
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