Service Request Ticket - # 65049

Service Request Information

CONTACT Name Cassity, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2017 09:48 AM
Department College of Liberal Arts and Sciences Phone 88226
Location Email cassityk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130060[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600/DN Mono Laser
Serial No. MHB936899E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 9C:93:4E:1C:5B:8E

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 22, 2017 03:32 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 22, 2017 03:32 PM 
The printer is printing fine.
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Brighton Bohnenkamp Sep 22, 2017 02:58 PM 
She called back to see if you could do it today, 
give her a call before you go at 893630
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Shina Oladiti Sep 22, 2017 01:55 PM 
Stopped by her office but she is not available. She sent an 
email to the office assistant asking me to come back in an 
hour.
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Shina Oladiti Sep 22, 2017 10:41 AM 
Task reassigned to Adeshina Oladiti.
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Natalie Plasker Sep 22, 2017 09:48 AM 
Printer is saying that it is online, but the
computer says that it is off line. When she goes
to check the printer properties it closes down word.
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