Service Request Ticket

Service Request Information

CONTACT	Name	Gunther, Lindsay	Date	Sep 22, 2017 10:39 AM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	guntherl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120373 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox P3250/D Monochrome Laser Printer
	Serial No.	MXV105427	Location	PDR 2023 Giveaway
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity	Ink/Toner Refill

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Oct 06, 2017 11:07 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Shandelle Plasker	Oct 06, 2017 11:07 AM	Installed the maintenance kit. Test printed and everything is printing great.	Add Attachment
Shandelle Plasker	Sep 25, 2017 01:14 PM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Shandelle Plasker	Sep 25, 2017 01:14 PM	Order maintenance kit for the other machine. Order Number: 10134	Add Attachment
Shandelle Plasker	Sep 25, 2017 01:10 PM	Installed new maintenance kit in WOU#20111145. This fixed the issue. Ordering a maintenance kit for WOU#20120373	Add Attachment
Kyle Arthenayake	Sep 22, 2017 10:39 AM	waiting on availability	Add Attachment
Kyle Arthenayake	Sep 22, 2017 10:39 AM	Good morning, The Health and Exercise Science Division has two printers that are having trouble printing at times, which includes double sided. Is there a way to clean these or inspect them to see if they are working properly? The printers are Phaser 3250 and their numbers are 20120373 & 20111145 Thanks, Lindsay	Add Attachment