Service Request Ticket - # 65064

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2017 02:16 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160116[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008343A Location Lab Printer Loaner

Model ColorQube 8880 Hostname printer-setup1.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP:140.211.114.79 Metered Code:0331 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:34:65

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Sep 25, 2017 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 25, 2017 10:04 AM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Sep 25, 2017 09:47 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Sep 25, 2017 09:47 AM 
Has print credits, please go check on RWEC 109 and
do a test print
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Brighton Bohnenkamp Sep 22, 2017 02:17 PM 
Contact Info: Alison Van Corbach
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Brighton Bohnenkamp Sep 22, 2017 02:16 PM 
The printer in rwec 109 just had the paper 
refilled but is not printing now. She said there 
are no error codes and double checked she had the 
right printer selected but nothing happened
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