Service Request Ticket - # 65071

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2017 03:25 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160114[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000666 Location PDR

Model ColorQube 8880 Hostname rwec-204.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: TBA Metered Code:2010 RMA'd unit 8/15/17 T4B008255 IP:140.211.184.28 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:FA:9F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Sep 25, 2017 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 25, 2017 10:04 AM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Sep 25, 2017 09:49 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Sep 25, 2017 09:48 AM 
Please check and print in RWEC 204
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Brighton Bohnenkamp Sep 22, 2017 03:26 PM 
Contact Info: Alison Van Cobach
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Public
Brighton Bohnenkamp Sep 22, 2017 03:25 PM 
The printer in rwec 204 was printing as normal for 
about 10 print jobs then stopped with no errors 
and says "ready to print" but isn't working.
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