Service Request Ticket - # 65081

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2017 09:28 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130185[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28GL8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:89:81:B3

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 25, 2017 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 25, 2017 09:50 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Sep 25, 2017 09:37 AM 
NS125

local account:

biostudentb
PW: Bi0studentb
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Kyle Arthenayake Sep 25, 2017 09:29 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Sep 25, 2017 09:28 AM 
General log in for the lab is not working on this
specific computer. It works on all other
computers. Has tried restarting computer with no
success
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