Service Request Ticket - # 65085

Service Request Information

CONTACT Name Kennedy, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2017 10:09 AM
Department Facilities Services Phone 88239
Location Email lkenned@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150003[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3NNKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3NNKV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DD:A6:4A

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 25, 2017 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Sep 25, 2017 10:35 AM 
Find the name of printer and connected.
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Megan Thibeault Sep 25, 2017 10:11 AM 
Task reassigned to Yumin Chen.
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Megan Thibeault Sep 25, 2017 10:10 AM 
Task reassigned to Megan Eichler.
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Yumin Chen Sep 25, 2017 10:10 AM 
Task reassigned to Yumin Chen.
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Natalie Plasker Sep 25, 2017 10:09 AM 
She cannot connect to the printer whop ever set up
her printer lefter her a note with the name of the
printer, but she is not seeeing any printer under
that name on her computer.
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