Service Request Ticket - # 65104

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 09:32 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130179[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 288M8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 288M8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:DF:56

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Sep 27, 2017 08:56 AM 
Status changed from (1) Pending to (5) Completed
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Paul Lambert Sep 27, 2017 08:56 AM 
fixed.  It was plugged into the wrong port on the
switch
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Shina Oladiti Sep 26, 2017 12:03 PM 
Task reassigned to Paul Lambert.
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Shina Oladiti Sep 26, 2017 09:42 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Sep 26, 2017 09:32 AM 
Computer in NS 125 lab is not connecting to the
internet. It was connecting fine the other day,
but today it is not working. The computer has been
rebooted and have had no luck with that method
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