Service Request Ticket - # 65105

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 09:43 AM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160672[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X471449 Location Student worker

Model 4622/DT Hostname mozart.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.116.7 Econcierge toner on VISA2016006092 JAN2017 BAO901 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:DE:F9

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 28, 2017 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 28, 2017 10:24 AM 
I went down to look at this and everyone was 
able to print fine with the paper coming out 
fine as well. I did a few rounds of test prints 
and it worked fine. 

I let them know to call back if it does it 
again.
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Kyle Arthenayake Sep 26, 2017 09:43 AM 
Our Printer is having an issue (Bo-Mozart)
Lucinda said that it stops printing after the 4th
page and the paper looks like it is curling up. :)
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