Service Request Ticket - # 65110

Service Request Ticket - # 65110

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Service Request Information

CONTACT	Name	Dormeyer, Jason	Date	Sep 26, 2017 11:30 AM
	Department	Athletics	Phone	8-8051
	Location		Email	dormeyerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170246 (opens in a new window)	Bldg/Room	NPE 203
	Service Tag	533LHL2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	533LHL2	Location	Brian Kortz, Director of Athletic Communications
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; Adobe CC** Full Suite (NAMED USER) kortzb@wou.edu 8-1-2019;
	Wired NIC	50:9A:4C:58:53:47

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Tracking

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Oct 13, 2017 11:54 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Gino Salazar	Oct 13, 2017 11:54 AM	Computer is all set up!	Add Attachment
Bradley Karkanen	Oct 11, 2017 04:19 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Shina Oladiti	Oct 09, 2017 04:32 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	Oct 09, 2017 04:30 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Oct 09, 2017 04:28 PM	**************** Please update AD ****************	Add Attachment
Shina Oladiti	Oct 09, 2017 04:27 PM	It back on the inventory counter.	Add Attachment
Shina Oladiti	Oct 09, 2017 04:27 PM	Prepped and ready for delivery.	Add Attachment
Shina Oladiti	Oct 06, 2017 03:54 PM	Added to domain and some updates are done.	Add Attachment
Shina Oladiti	Oct 06, 2017 03:54 PM	PC is imaged and setup is almost done.	Add Attachment
Tricia Flaherty	Sep 27, 2017 10:43 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Sep 26, 2017 11:38 AM	Jason is a NAMED USER of Adobe CC Suite and has an Adobe ID please install the Adobe Desktop app so he can easily get logged in and download the Adobe Apps he needs. you can pre download the CC desktop app(not the actual CC apps just the portal piece) by going to here and signing in with the UCSadobe@wou.edu account: https://www.adobe.com/creativecloud/desktop-app.html	Add Attachment
Emily Griner	Sep 26, 2017 11:30 AM	NEW EQUIP SETUP: Deliver Dell CPU to NPE 203 for Jason Dormeyer. Desktop only, he will use existing monitors. Placed on inventory counter.	Add Attachment