Service Request Ticket - # 65112

Service Request Information

CONTACT Name Saurer, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 11:33 AM
Department Student Health & Counseling Center Phone 88313
Location Email saurerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20150014[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Epson WorkForce DS-6500 Document Scanner #B11B205221
Serial No. PWTZ004574 Location PDR
TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Natalie Plasker Sep 26, 2017 12:03 PM 
She called back and was able to get them working.
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Shina Oladiti Sep 26, 2017 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 26, 2017 12:02 PM 
Self fixed
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Shina Oladiti Sep 26, 2017 11:55 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Sep 26, 2017 11:36 AM 
Priority changed from (3) Priority to (2) High Priority.
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Natalie Plasker Sep 26, 2017 11:33 AM 
Veronica Rodriguez 
WOU# 20120692[Edit Inv]
scanners are not recognizing their computers.
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