Service Request Ticket - # 65113

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 11:44 AM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160534[Edit Inv] (opens in a new window) Bldg/Room NS 204
Service Tag HB4YMD2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB4YMD2 Location Smart Classroom Instructor's Station

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:BD:D7

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 27, 2017 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 27, 2017 02:48 PM 
checked connection. all is good
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Peter Puettmann Sep 27, 2017 01:59 PM 
Task reassigned to Peter Puettmann.
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Natalie Plasker Sep 26, 2017 11:44 AM 
The keyboard and mouse in NS 204 are not working
with the computer. He said that he could not check
the connection from them to the computer because
the cabinet is locked.
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