Service Request Ticket - # 65117

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 12:39 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20141305[Edit Inv] (opens in a new window) Bldg/Room RA
Service Tag Description HP DesignJet Z5200 Photo Printer #CQ113A
Serial No. CN52F6K006 Location Theatre Department

Model CQ113A Hostname limo2.wou.edu/140.211.114.103
Notes HP Thermal InkjetMax Res Up to 2400 x 1200 optimized dpi, HP Vivera pigment ink, 32 GB (virtual memory capacity)160 GB hard disk, Gigabit Ethernet, Hi-Speed USB 2.0, 44in paper width, Built-In PostScript Support; HP 70 Matte Black & Cyan, Light Magenta & Light Cyan,Magenta & Yellow, Photo Black & Light Gray Printheads;Introductory Magenta, Yellow Light Magenta, Light Cyan, Photo Black, Light Gray, Matte Black, Cyan Ink Cartridges,Power Cord, Printer Stand (44.0")& Original HP Sample Media Roll Ink/Toner Refill HP 70 inkjet cartridges and printheads

Wired NIC 00:26:55:16:EF:CA

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 26, 2017 02:15 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Sep 26, 2017 02:15 PM 
Completed
 Add Attachment
Shina Oladiti Sep 26, 2017 01:16 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Natalie Plasker Sep 26, 2017 12:39 PM 
Printer is not connecting to their computer. She
said she thinks it is having network connectivity
issues.
 Add Attachment