Service Request Ticket - # 65128

Service Request Information

CONTACT Name Tillinghast-Voit, Tandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 03:41 PM
Department Humanities Division Phone 89357
Location Email tillingt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140192[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5inch, IntelCore i7 Quad core 3.1GHz
Serial No. D25N7141F8J8 Location PDR 2023 Giveaway

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Final Cut Pro X from P005124, This lab must have iMovie and Garageband; OpenSource software: Skype, InkScape, Pencil, Gimp. Audacity 2.0.5 BlueJ 3.1.0, eclipse, Google Earth, Jing 2.6, Microsoft Silverlight, Picasa 3.9.16, Remote Desktop Connection 2.1.1, previously Second Life Viewer v2 new version (3 available), WolfQuest 2.5, epson scanner software, Adobe Master Coll. CS6 from P0091311 for Fall due to courses being taught Fall term.

Wired NIC 88:63:DF:A4:B8:CF


Wireless NIC 0C:4D:E9:B3:5A:E2


Bluetooth NIC 88:63:DF:A4:B8:D0

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 27, 2017 01:37 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Sep 27, 2017 01:37 PM 
Printing worked perfectly after test
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Gino Salazar Sep 27, 2017 01:31 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Sep 26, 2017 03:41 PM 
One computer in ITC 001 isn't printing (20140192) 
she said no other stations are having trouble in 
the room and here are no error codes.
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