Service Request Ticket - # 65129

Service Request Information

CONTACT Name Courtney, Arlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 03:55 PM
Department Natural Science/ Chemistry Phone 88207
Location Email courtna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130124[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9NCD8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 9NCD8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Pro, 64 bit Software Office Pro Plus 2013 from P0091491; Roland Engrave Studio 2.15 for use with Roland EGX-350 Engraver;

Wired NIC B8:CA:3A:8A:FA:9C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

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Entered by Date Memo
Erika Enriquez Sep 27, 2017 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 27, 2017 01:35 PM 
Task reassigned to Service Request Desk.
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Brighton Bohnenkamp Sep 26, 2017 03:57 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Sep 26, 2017 03:55 PM 
Arlene need turning.5 installed on her new machine
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