Service Request Ticket - # 65131

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2017 04:37 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161184[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. C02TV1UBJ1GN Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; ArcGIS from campus site license via VDI; SPSS Statistics v24 for MAC StudentTecn Campus Site license(renews every July 31,2017);

Wired NIC 98:10:E8:F2:6F:BC


Wireless NIC 98:9E:63:39:A8:24


Bluetooth NIC 98:9E:63:39:A8:25

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 12, 2018 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 11, 2018 12:29 PM 
Updated inventory
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Megan Thibeault Jan 11, 2018 11:57 AM 
Contact changed from Mari Sakiyama to Megan  Eichler.
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Megan Thibeault Jan 11, 2018 11:57 AM 
Status changed from (5) Completed to (1) Pending
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Megan Thibeault Jan 11, 2018 11:57 AM 
you never updated inventory...
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Peter Puettmann Sep 27, 2017 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 27, 2017 03:12 PM 
done
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Peter Puettmann Sep 27, 2017 01:51 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Sep 26, 2017 04:37 PM 
Mar needs her computer in Maskee 214 moved to 
Maskee 211

She requested we call before coming so she cans 
ave files, her number is 702-724-3349
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