Service Request Ticket - # 65135

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2017 08:56 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140190[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5inch, IntelCore i7 Quad core 3.1GHz
Serial No. D25N7144F8J8 Location PDR 2023 Giveaway

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Final Cut Pro X from P005124, This lab must have iMovie and Garageband; OpenSource software: Skype, InkScape, Pencil, Gimp. Audacity 2.0.5 BlueJ 3.1.0, eclipse, Google Earth, Jing 2.6, Microsoft Silverlight, Picasa 3.9.16, Remote Desktop Connection 2.1.1, previously Second Life Viewer v2 new version (3 available), WolfQuest 2.5, epson scanner software, Adobe Master Coll. CS6 from P0091311 for Fall due to courses being taught Fall term.

Wired NIC 88:63:DF:A4:B9:F3


Wireless NIC 0C:4D:E9:B3:57:41


Bluetooth NIC 88:63:DF:A4:B9:F4

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 27, 2017 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 27, 2017 03:52 PM 
Done. Uninstalled the software and reinstalled.
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Shina Oladiti Sep 27, 2017 02:04 PM 
Task reassigned to Adeshina Oladiti.
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Peter Puettmann Sep 27, 2017 01:59 PM 
check with nathan to see if it is a bad smart board
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Yumin Chen Sep 27, 2017 12:25 PM 
Installed StarBoard but software keep report Board is not 
connect, but the pen is working
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Brighton Bohnenkamp Sep 27, 2017 08:56 AM 
The instructor station in NS 217 is having trouble 
getting starboard to work, they can't find it 
downloaded on the computer
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