Service Request Ticket - # 65170

Service Request Information

CONTACT Name Ward, Pam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2017 01:49 PM
Department College of Education Phone 89292
Location Email wardp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150413[Edit Inv] (opens in a new window) Bldg/Room RWEC 256
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MRD0L1DV30 Location Pam Ward, NTT HEXS

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:42:64:96


Wireless NIC A4:F1:E8:D5:E2:0A


Bluetooth NIC A4:F1:E8:D5:E2:0B

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 28, 2017 02:24 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 28, 2017 02:24 PM 
done. need to inform Nathan that the CD player
seems to be failing
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Brighton Bohnenkamp Sep 28, 2017 01:53 PM 
"it says weak or no signal" "check antenna cable 
connection"
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Brighton Bohnenkamp Sep 28, 2017 01:49 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Sep 28, 2017 01:49 PM 
Pam needs help getting her computer connected to a 
tv for her class. She is in old pe gym
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