Service Request Ticket - # 65179

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2017 10:52 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20150248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN08Y3DJ728725ARA4YL Location PDR 2023 Giveaway

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public

Entered by Date Memo
Gino Salazar Nov 06, 2017 01:47 PM
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 06, 2017 08:30 AM
Task reassigned to Giovanni Salazar.
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Megan Thibeault Nov 06, 2017 08:30 AM
Status changed from (7) Waiting for Contact to (1) Pending
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Megan Thibeault Nov 06, 2017 08:30 AM
Is this done?
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Gino Salazar Oct 18, 2017 04:47 PM
Went into his office, everything is all set up in 
his room. Just cable managed the cords that needed 
it. He's good to go.
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Megan Thibeault Oct 18, 2017 08:52 AM
Status changed from (4) On Hold to (7) Waiting for Contact
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Megan Thibeault Oct 18, 2017 08:52 AM
****This is an email****
Mario,

We have a request in to get your computer setup. We 
have been by a couple time and tried emailing you. If we 
don't hear back from you by this week we will be closing 
the ticket. If you still need assistance please let me know 
when a good time for a tech to come by and setup your 
machine. 

Thanks,
Megan 
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Gino Salazar Oct 17, 2017 10:44 AM
Status changed from (1) Pending to (4) On Hold
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Gino Salazar Oct 17, 2017 10:44 AM
Task reassigned to UCS Tech.
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Gino Salazar Oct 17, 2017 10:18 AM
I've gone to SHC 2 times In the past week and still can't get ahold of 
him.
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Gino Salazar Oct 02, 2017 02:19 PM
Email sent to Mario Roldan
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Megan Thibeault Oct 02, 2017 12:31 PM
Task reassigned to Giovanni Salazar.
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Megan Thibeault Oct 02, 2017 12:31 PM
Please contact
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Shina Oladiti Sep 29, 2017 03:23 PM
Task reassigned to UCS Tech.
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Shina Oladiti Sep 29, 2017 03:22 PM
Stopped by his office, he reschedule to 4pm
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Shina Oladiti Sep 29, 2017 01:56 PM
Task reassigned to Adeshina Oladiti.
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Natalie Plasker Sep 29, 2017 10:52 AM
Mario Roldan 
intern in SHC. He is moving hid desk around and
needs help moving his computer and all of the
cords.Told him if he is moving internet jacks to
call telecom to make sure the new one is activated.  
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