Service Request Ticket - # 65224

Service Request Information

CONTACT Name Schoenfeld, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2017 02:33 PM
Department Natural Science/ Earth and Physical Science Phone 88165
Location Email schoenfeldw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110883[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GC05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446;TRANSFER to W#20141190 JUNE2016 Adobe Acrobat Pro XI(v.11) from P0094736 SR60252

Wired NIC 18:03:73:26:2D:72

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 02, 2017 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 02, 2017 03:50 PM 
Task completed! USB is selecting port.
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Shina Oladiti Oct 02, 2017 03:06 PM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Oct 02, 2017 02:33 PM 
William is having trouble getting "data studio" to 
work on two computers (20110883[Edit Inv], and 20110898) in 
NS 217. He said after they were re imaged in the 
summer it hasn't worked for him
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