Service Request Ticket - # 65267

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2017 02:27 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160929[Edit Inv] (opens in a new window) Bldg/Room RWEC 139
Service Tag Description Apple MacBook Pro 15-inch with Retina Display#Z0RF
Serial No. C02TR05CG8WL Location DSPS Division laptops

CPU Intel Core i7(2.2Ghz quad, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; Techsmith Camtasia Ed Ver. WIN 9.*/MAC 3.* license VISA2016006413

Wireless NIC 18:65:90:DF:D7:11


Bluetooth NIC 18:65:90:DF:D7:12

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 05, 2017 09:48 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 05, 2017 09:48 AM 
Installed I movie.
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Shina Oladiti Oct 04, 2017 02:41 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Oct 04, 2017 02:27 PM 
I movie needs to be installed on this laptop
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