Service Request Ticket - # 65271

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2017 08:57 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160537[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag HB61ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB61ND2 Location Smart Classroom Instructor Station, DFSC201

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D3:97:2F

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Oct 10, 2017 02:47 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Oct 10, 2017 12:18 PM 
DisplayLink driver course that problem.
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Erika Enriquez Oct 05, 2017 03:08 PM 
Task reassigned to Yumin Chen.
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Erika Enriquez Oct 05, 2017 03:05 PM 
Task reassigned to Erika Enriquez.
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Shina Oladiti Oct 05, 2017 10:05 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Oct 05, 2017 09:51 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Oct 05, 2017 08:57 AM 
Professor Graham said the computer in DFS 201 is
loading very slow and would not change slides for
him. If you could have a tech look at it that
would be great. The room is free until Monday
afternoon.

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