Service Request Ticket - # 65277

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2017 12:49 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130543[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WF8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WF8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C6:BC:E5

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 11, 2017 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 11, 2017 07:38 AM 
Task reassigned to Bradley Karkanen.
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Erika Enriquez Oct 10, 2017 03:13 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Oct 10, 2017 03:13 PM 
Says he is available Thursday morning.
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Erika Enriquez Oct 10, 2017 03:12 PM 
Computer is ready for delivery.
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Erika Enriquez Oct 10, 2017 02:07 PM 
Task reassigned to Erika Enriquez.
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Shina Oladiti Oct 10, 2017 09:22 AM 
Delivered the loaner and brings back his PC, its
on standup desk and i am imaging it now.
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Shina Oladiti Oct 10, 2017 08:06 AM 
Assigned loaner W#20130735[Edit Inv]
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Brighton Bohnenkamp Oct 05, 2017 12:49 PM 
Karen needs a computer in their office re imaged. 
The staff member will need a loaner while its 
being done. Tech can meet Karen at her office and 
will get the computer for us.
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