Service Request Ticket - # 65283

Service Request Information

CONTACT Name Freedman, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2017 09:29 AM
Department The Research Institute Phone 89280
Location Email freedmanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140019[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 38RKH12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 38rkh12 Location PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094858; TRANSFERRED to W#20180303 on SR#69104 and deserialized on W#20140019-Adobe CC 201* serialized desktop install transferred from W#20100804(SR58179)

Wired NIC EC:F4:BB:54:FE:7A


Wireless NIC F8:16:54:0B:F6:08


Bluetooth NIC F8:16:54:0B:F6:0C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 06, 2017 10:40 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 06, 2017 10:40 AM 
Everything is good
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Gino Salazar Oct 06, 2017 10:25 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Oct 06, 2017 09:33 AM 
she just called and will need her compuuter for a 
meeting at 12:30
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Brighton Bohnenkamp Oct 06, 2017 09:32 AM 
located in 210
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Brighton Bohnenkamp Oct 06, 2017 09:29 AM 
Cheri's Microsoft office keeps saying free 
trial is expiring soon so she needs to get it 
downloaded on her machine. She is in Todd 210 
or 216. If she is in a meeting when a tech 
comes she said the door will be unlocked
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