Service Request Ticket - # 65298

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2017 01:43 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G3NNGV1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. g3nngv1 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:EB:5E


Wireless NIC 8C:70:5A:F9:9D:C8


Bluetooth NIC 44:6D:57:CB:02:2B

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 09, 2017 02:11 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 09, 2017 02:11 PM 
user now has admin rights.
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Gino Salazar Oct 09, 2017 01:55 PM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Oct 09, 2017 01:43 PM 
****This is an email****

Can someone come over and make me an admin on 
one of our laptops so I can update it? The WOU 
number is 20120211[Edit Inv]
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