Service Request Ticket - # 65319

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2017 02:34 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150783[Edit Inv] (opens in a new window) Bldg/Room RWEC 222
Service Tag Description Apple MacBook Air -13-inch #Z0TB
Serial No. C1MRW4AVH3QK Location Bilingual MAC laptop, Maria Dantas-Whitney

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC and above XXXX2015004715; ScreenFlow 7 full license VISA2017007282 MARCH2018; ATLAS.ti v8.4 MAC/WIN Ed Single User VISA2018008831 -Also on W#20140674 MAC laptop for her use only MAR2019 SR#71595 ;

Wireless NIC 98:01:A7:CA:55:29


Bluetooth NIC 98:01:A7:CA:55:2A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Oct 10, 2017 03:35 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Yumin Chen Oct 10, 2017 03:35 PM 
Done.
 Add Attachment
Yumin Chen Oct 10, 2017 02:48 PM 
Task reassigned to Yumin Chen.
 Add Attachment
Brighton Bohnenkamp Oct 10, 2017 02:34 PM 
New employee Maria Dantes-Whitney needs admin 
rights on her computer and printers added. She is 
in RWEC 223, if its not done today (10/10) she is 
available Friday around 10
 Add Attachment