Service Request Ticket - # 65321

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2017 03:39 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130788[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude 3340, 1.60GHz, 3M cache
Serial No. 81WZ312 Location PDR

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS Windows 7 Pro, 64 bit Software

Wired NIC B8:2A:72:A1:9F:01


Wireless NIC E8:2A:EA:33:30:3D


Bluetooth NIC E8:2A:EA:33:30:41

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 10, 2017 04:24 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 10, 2017 04:24 PM 
The user needed to be added
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Erika Enriquez Oct 10, 2017 03:43 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Oct 10, 2017 03:39 PM 
Contact Info: Madison Malot, ODS 88250
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Public
Brighton Bohnenkamp Oct 10, 2017 03:39 PM 
They had their transcriber computers worked on 
last week and now they can't get logged onto them. 
WOU ID#20130788[Edit Inv] and 20130787[Edit Inv] APSC 405
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