Service Request Ticket - # 65326

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2017 09:33 AM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100429[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3300MFP Mono Laser Printer #3300MFP/X
Serial No. NRB075732 Location PDR

Model 3300MFP/X Hostname
Notes up to 30ppm; Network connectivity; Max paper size8.5x14in; 2 sided output std; Automatic document feeder; Std paper capacity300sheets; 600x600 dpi(up to1200x1200 enhanced image quality); Walkup fax(33.6 Kbps)&PC& LAN fax(send only);Maximum duty cycle25,000 pagespermonth; Minimum dimensionsw18.3xd17.1xh18 in. PRINTER MAINT: 300MFPfuserunit VISA2013003704 SR51452 SEPT2013; Phaser3300Fuser120V VISA2015004918 SR58809 DEC2015, Samsung ADF Pickup/FeedRollerAssemblyJC97-01962A VISA2015005039 SR59099 JAN2016 Ink/Toner Refill

Wired NIC 00:00:AA:C0:EE:A2

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 11, 2017 09:59 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Oct 11, 2017 09:59 AM 
The ram on the printer is bad.
 Add Attachment
Brighton Bohnenkamp Oct 11, 2017 09:33 AM 
Getting error message that says "internal error" 
with a bunch of codes and can't get it to print
 Add Attachment