Service Request Ticket

Service Request Information

CONTACT	Name	Horsey, Rip	Date	Oct 11, 2017 12:07 PM
	Department	Campus Recreation/HWC	Phone	89535
	Location		Email	horseyr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170321 (opens in a new window)	Bldg/Room	HWC Lobby
	Service Tag		Description	Xerox Phaser 3260/DNI Monochrome Laser Printer
	Serial No.	K8A249210	Location	Front Desk
	Model	3260/DNI	Hostname	hw-sweats
	Notes	up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS:140.211.78.63	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3B:9F:69

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Oct 13, 2017 01:31 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Oct 13, 2017 01:31 PM	This has been delivered and setup.	Add Attachment
Shandelle Plasker	Oct 13, 2017 08:33 AM	**This is an email** Hi Rip, I have your new printer you ordered to replace the Xerox 3600 that is located up front. Is there a good time today to come down and install it? Thank you, Shandelle Pepper	Add Attachment
Tricia Flaherty	Oct 11, 2017 12:07 PM	config page and invoice are on printer and it is plugged in on Inventory counter It is to replace sweats.wou.edu W#20100686	Add Attachment