Service Request Ticket - # 65353

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2017 11:35 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160185[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X468325 Location PDR

Model 4622/DT Hostname rwec-220.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.184.33 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:C2:C1

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 16, 2017 09:01 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 16, 2017 09:01 AM 
Dave M. removed a stuck print job on the banner 
side and ran a test print.  I called and it was 
printing.
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Ranjit Kayastha Oct 12, 2017 11:38 AM 
Task reassigned to John Rushing.
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Ranjit Kayastha Oct 12, 2017 11:38 AM 
Prints when printing anything else. 

And also if we go to Files-Print Manually it
prints in Banner too but she says Banner usually
prints automatically when she hits save icon.

no idea now. have explained John
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Kyle Arthenayake Oct 12, 2017 11:35 AM 
Good Morning~

The printer that I normally use to print Banner
reports, #20160185[Edit Inv].  Printer is located in RWEC #220.

Can you please reconnect me?

Thanks,

Darla
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