Service Request Ticket - # 65375

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2017 05:50 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161114[Edit Inv] (opens in a new window) Bldg/Room RWEC 120
Service Tag HTXK2F2 Description Dell 13 3380 No-Touch Chromebook
Serial No. HTXK2F2 Location Teacher Education Student Teacher laptops Office

CPU Intel Celeron C3855 Processor


OS Chrome OS Software Google Chrome Management Console license, ED P0104372

Wired NIC 00:16:EB:AB:CB:E2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 17, 2017 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 17, 2017 10:57 AM 
Delivered to Kimber
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Megan Thibeault Oct 17, 2017 08:39 AM 
Also called Jessica.. Waiting on call back
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Megan Thibeault Oct 17, 2017 08:18 AM 
Left Kimber vm
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Tricia Flaherty Oct 13, 2017 05:50 PM 
not sure which tech you want this under.
They are in Box on inventory Counter and have been 
registered under WOU Chrome Device management
They will go to Kimber Townsend in RWEC220 and 
secondary contact is Jessica Doughterty RWEC221
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